Iphone 5c won't turn on
tn2011
Enthusiast - Level 1

Iphone 5c won't power on. Held the power and home button together and still won't power on. It was plugged into the charger overnight. Won't turn on. Put it on a new charger this morning. Won't turn on. All I can think of is to plug into PC (with one of the two chargers I have already used and see if it recognizes the device. Otherwise I guess I have to take it to a VZW store? Any suggestions at all? Phone is 3 months old, protected with Otterbox, no water damage, no dropping, nothing. Worked fine yesterday. Any suggestions at all? I'm beside myself as I don't know what else to try. Thanks!

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Re: Iphone 5c won't turn on
Not applicable

Don't ever bring an iPhone to Verizon wireless.

Go to the nearest Apple Retail Store. They will troubleshoot the device or give you a brand new one.

Going to Verizon may get you a second hand junker or none at all.

Good Luck

Re: Iphone 5c won't turn on
tn2011
Enthusiast - Level 1

Okay, that is good advice. Not had to deal with the stores as of yet, and I'm glad you suggested that. Thanks so much!

Re: Iphone 5c won't turn on
Not applicable

My pleasure. Smiley Happy