I-phone 5 won't start, re-sets constantly
madhen
Newbie

Since buying the I-Phone 5 on June 18th, 2013, the phone has reset constantly. I might be in the middle of using an ap or just talking on the phone, but it spontaneously restarts. After speaking with a Verizon rep, I was told to upgrade the operating system. I did this and synced it to my computer a week or two ago. This morning, while I was listening to a voice message, the phone spontaneously restarted again, this time showing the i-tunes cord and logo. After hooking it to my computer, I-Tunes opened up and stated that my only option was to totally restore the phone. I will lose all of my photos that are not yet synced, which I'd rather not do. Are there any ways to recover the data?

Labels (1)
0 Likes
1 Solution

Correct answers
Re: I-phone 5 won't start, re-sets constantly
crelin
Specialist - Level 1

Try holding down the home and power buttons together for an alternate soft reset in order to get out of that screen.

View solution in original post

0 Likes
Re: I-phone 5 won't start, re-sets constantly
crelin
Specialist - Level 1

Try holding down the home and power buttons together for an alternate soft reset in order to get out of that screen.

0 Likes