Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Choose your cart

Choose your cart

Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer! Jump to solution.
How do I transfer all my information to my new device?
Tlem
Member
‎01-01-2016 08:40 PM

replacing a damaged 5c with a new one.   Do I have to remove sim card after I backup to iTunes and put it in the new phone?  Or can I backup them plug in new phone to iTunes and restore from old backed up phone?

Labels (1)
Labels
0 Likes
Reply
1 Solution

Correct Answers
Correct Answer! Jump to solution.
Re: I am replacing a damaged 5c with a replacement. Can I backup to iTunes then plug in new phone and restore or do I have to remove the sim card?
mama23dogs
Sr. Leader
‎01-01-2016 09:51 PM

Both. 

The SIM card contains your phone number and account information.  The SIM card must be installed in the new phone to activate it with iTunes.

iTunes backup will save and the restore your information to the new phone - settings, apps, music, etc.

1.   Back up the old phone.

2.   Swap the sim card

3.    Set up the new phone and restore the backup

View solution in original post

0 Likes
Reply
1 Reply
Correct Answer! Jump to solution.
Re: I am replacing a damaged 5c with a replacement. Can I backup to iTunes then plug in new phone and restore or do I have to remove the sim card?
mama23dogs
Sr. Leader
‎01-01-2016 09:51 PM

Both. 

The SIM card contains your phone number and account information.  The SIM card must be installed in the new phone to activate it with iTunes.

iTunes backup will save and the restore your information to the new phone - settings, apps, music, etc.

1.   Back up the old phone.

2.   Swap the sim card

3.    Set up the new phone and restore the backup

View solution in original post

0 Likes
Reply