Hi Telephone. Joe, I can understand that you want to get the most out of your iPhone 5c. Let me help you with getting the hot spot going on the device. Do have iTunes installed on your computer? Here's a link to the steps to turn on/off the mobile hot spot the steps are the same for the iPhone 5c like the iPhone 5 by using this link http://vz.to/1O9AEq2 . EdwinWW_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!