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Apps not working on cellular.

Gixer
Member

I recently started to have issues with apple maps, Facebook, Twitter or any app that uses data, they won't work unless I am on wifi.  This past weekend while on vacation I really needed the maps and it wouldn't work on LTE.  Once I found a place with free wifi maps worked and apps that used location services worked great but only on wifi.  Does anyone know what is causing this problem and how to fix it?

I have an iPhone 5 with latest software update. iOS 7.0.3

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Re: Apps not working on cellular.

Community Manager
Community Manager

Gixer,

Thank you for reaching out to us. I am sorry to hear that you are having trouble using the apps on your iPhone 5. We certainly want you to always be able to utilize the functions on your device. Are the internet problems only with those apps, or are you having problems with internet functions overall? Have you tried to remove your sim card and restart the phone? Please fill us in on any error messages you receive or the overall internet issue so we can review this deeper.

Thank you,

TonyG_VZW
Follow us on Twitter @VZWSupport

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