Any way to pay without getting asked to "Enroll in Auto Pay." I do not want to!

Member

When I try to pay my bill, after receiving online notification that it is due, I am only offered  "Enroll in auto pay." Same thing happens when I go to a Verizon site. What is with that?? I do not do any auto pay. I used to get an option to pay by credit card. Now that's gone, so I go in to a Verizon shop to pay, and they have no idea why this is happening on my desk top!

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Re: Any way to pay without getting asked to "Enroll in Auto Pay." I do not want to!

Sr. Leader

The desktop version of My Verizon offers me two options to pay my bill:  Payment Options or Set up Auto Pay.  I've noticed the web site has been having various issues lately; maybe it's been undergoing changes/maintenance.  Have you tried logging in again?

 

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Re: Any way to pay without getting asked to "Enroll in Auto Pay." I do not want to!

Customer Support

@bhuma I'm sorry to hear that you're not getting the option to make credit card payments. Are you able to make payments with a credit card via the My Verizon app? You can also try to make payment by calling #PMT on your device. Let us know if you continue to have issues using these alternatives.

 

JesusG_VZW

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Re: Any way to pay without getting asked to "Enroll in Auto Pay." I do not want to!

Member

Yes, I have tried logging in again. Still the same problem. I am not offered any other option. Just "set up auto pay."

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Re: Any way to pay without getting asked to "Enroll in Auto Pay." I do not want to!

Customer Support

Bhuma, thanks for the update. You can use the following payment methods for paying your bill with the My Verizon app, the My Verizon website, or in a Verizon store:


Check
Credit, debit or ATM card with a logo for one of the following companies:


Visa®
MasterCard®
Discover®
American Express®
PULSE®
NYCE®
STAR®


Verizon Wireless Gift Card


Here is a link to our payment FAQ's:

https://www.verizonwireless.com/support/billing-and-payments/

 

Can you try this link to see if it will allow you to pay your bill: https://login.verizonwireless.com/vzauth/UI/Login?realm=vzw&goto=https%3A%2F%2Fmyaccount.verizonwire...

 

Can you let us know if that works? 

 

TakendraW_VZW

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Re: Any way to pay without getting asked to "Enroll in Auto Pay." I do not want to!

Sr. Member

@bhuma wrote:

Yes, I have tried logging in again. Still the same problem. I am not offered any other option. Just "set up auto pay."


Is your account a pre-paid or post-pay account?

...Just another VZW customer...trying to offer some assistance...
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