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5C has started to go from 75% battery to 0%

workingmom38
Member

My I-phone 5C has started to go from 75%+ to 0% when I use camera or Facetime

It shuts off

Doesn't give me low battery warning

when I plug it in to charge it jumps back from the 0% up to the higher charge

this is VERY frustrating when it does it mid conversation on Facetime

any clues as to why

and what I can do about it?

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Re: 5C has started to go from 75% battery to 0%

Community Manager
Community Manager

Let's make sure you have the power to power your phone! What is the current iOS version found via Settings>General>About? Are you using the original charger with the device?  Does this happen every time you use one of these apps or at random times?

YaleK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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