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For 3 years my phone wont work in Puerto rico so they gave me a iPhone4 and it still doesn't work ! I called Verizon several times with no fix , it made my vacation miserable and they are violating my contract , Im going to ATT if thery cant fix this before my next trip .
I can make text mess. in PR and I can get incoming calls but I cant make outgoing calls , I get English recordings asking me to manually enter the number again , then i get a English message telling me it cant be completed . My Ex wife had a brand new (2014)Verizion Galaxy that had no problem .
I tried turning on roaming and voice with no luck .. HELP for the last time .
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I recall that I tried a "1" plus area code and the number but it didn't work even if I dialed a local Puerto Rico number .
In the past (3 years ago) I was told that sometimes if you dial your USA number using a PR area code , it works ?
Here's the details : Most of my calls were from the West side of PR , both my wife and I have Verizion and our saved numbers do not use #1 but her phone works and my phone has not .
Could there be something wrong with my plan ??
Jeff