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Re: iPhone 4S/no wifi or Bluetooth after update to iOS 7
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Oh no PB1379. We want your daughter to get her WiFi working again and make sure her phone is updated so she can enjoy all the great new features. If you're having trouble with the update over the air, try the steps at http://support.apple.com/kb/HT4623 in the "Update your device using iTunes" section. There's some fantastic tips from Apple at that article as well if you run into any more trouble with the update.
Thank you
JenniferH_VZW
Please follow us on Twitter @vzwsupport
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