iPhone 4S crashed while doing IOS 6.1.1 update; had to restore and now no service

Im4Wine
Member

Any ideas on how to fix this?

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Re: iPhone 4S crashed while doing IOS 6.1.1 update; had to restore and now no service

Ann154
Expert

Have you dialed *228, option 1 to reprogram the phone to Verizon Wireless network?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: iPhone 4S crashed while doing IOS 6.1.1 update; had to restore and now no service

Im4Wine
Member

I tried, but call didn't go through...I am assuming it's because I have no service

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Re: iPhone 4S crashed while doing IOS 6.1.1 update; had to restore and now no service

jprintz
Member

i'm having the same problem today. i have tried to resync several times. grrrr....

i was hoping there would be some answers.

i guess it's time to try the apple.com support.

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Re: iPhone 4S crashed while doing IOS 6.1.1 update; had to restore and now no service

Community Manager
Community Manager

Im4Wine, you will need to connect your device to iTunes to restore Verizon Wireless service on your device. Once you connect to itunes using a USB, you will be provided with the option to restore your device. I hope this information is helpful to you. However, feel free to contact us for additional assistance. Keep us posted.^LH

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Re: iPhone 4S crashed while doing IOS 6.1.1 update; had to restore and now no service

dananfarms93
Member

Same thing happened to me while I was off network and roaming.  Now I have no service even though I restored the iPhone4s.  It had me call 800922-0204 which was too many voice connections without a real person.  NOW WHAT do I DO!

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Re: iPhone 4S crashed while doing IOS 6.1.1 update; had to restore and now no service

divamama12
Member

yep - same thing happened to my two week old phone - you have to replace it

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