Why does my device keep going straight to voice mail?

[jpiorkowski]

how to i get my iphone 4S to ring?   it keeps going to voicemail

[vzw_customer_support · Accepted solution]

What a great question, jpiorkowski! We want to ensure you get your calls the way your phone is designed to work. Please dial *73 just to make sure call forwarding/conditional call forwarding is not mistakenly active.
How does that work for you?

TamaraH_VZW
Follow us on Twitter @VZWSupport

[Marygranny]

I did the #73 and it just gave me  a busy signal and then hung up

[KH-OrnEsh]

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

[vzw_customer_support]

Hello, Marygranny. To stop call forwarding you would call *73. When you call, there will be a confirmation tone you will hear. Click here for additional information on call forwarding: https://www.verizon.com/support/call-forwarding-faqs/.  CassieG_VZW