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Why are apps immediately closing?

Member

About 2 weeks ago I started having issues with my phone.  I would try to open up apps and they would immediately close.  I was able to eventually open the apps if I tried enough.  Next the apps got to the point where they would not open at all.  It would look they were opening and just shut down.  I was still able to use my phone and text features, but everything else including the camera was a loss.  I was going to just wait it out until I could upgrade, but then it got worse.  First my text stopped working and now my phone does not work 50% of the time.  I am carrying around an expensive, useless box in my pocket.  Does anyone have advice on how to fix this?

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Re: IPhone 4 Problems

Community Manager
Community Manager

Rangerseat, sorry to hear about the trouble you've had with the apps. Let's see if we can get that working for you again. I would back and restore the device with iTunes. Here are the instructions: http://bit.ly/KjoBft . Once that is completed set up as a new iPhone initially and retest. If the iPhone is working fine then restore your backup. Let us know how it works.

BrianP_VZW
Follow Us on Twitter @VZWSupport

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Re: IPhone 4 Problems

Community Manager
Community Manager

Rangerseat, sorry to hear about the trouble you've had with the apps. Let's see if we can get that working for you again. I would back and restore the device with iTunes. Here are the instructions: http://bit.ly/KjoBft . Once that is completed set up as a new iPhone initially and retest. If the iPhone is working fine then restore your backup. Let us know how it works.

BrianP_VZW
Follow Us on Twitter @VZWSupport

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