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VZW Emails Call For A Fix I Can't Provide

I'm getting emails from VZW saying they can't verify my email account, and that it might be because I changed my password. Well, I DID change my password a while back because Yahoo wouldn't recognize my old one, for some reason. I did not keep a copy of my old password and don't remember what it was. To update my password, VZW wants my old password before it will accept a new one. I can't provide this. So . . . what do ya say, VZW? Got a fix for me, or should I just keep not getting your emails?

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