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The right side of my keyboard is unresponsive

miz_arra
Member

The right side of my keyboard is unresponsive or takes multiple attempts to work. "P", "0" and " " " will not work at all "L" and the back space take multiple attempts to work. What's going on? This is very frustrating. I've gone through the whole troubleshooting for the touch screen and nothing has worked.

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Re: The right side of my keyboard is unresponsive

Community Manager
Community Manager

A phone without a working keyboard is no fun miz_arra! Thanks for the troubleshooting that you have performed already. Please ensure that you have the latest iOS version (7.1.2), and test. If you do have the latest iOS version installed, please do a hard reset via iTunes http://bit.ly/LdGqLl and test. Keep us posted.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Re: The right side of my keyboard is unresponsive

Community Manager
Community Manager

A phone without a working keyboard is no fun miz_arra! Thanks for the troubleshooting that you have performed already. Please ensure that you have the latest iOS version (7.1.2), and test. If you do have the latest iOS version installed, please do a hard reset via iTunes http://bit.ly/LdGqLl and test. Keep us posted.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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