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Sudden iCloud verification failure?

Member

Have had my phone working properly for over 8 months now suddenly I have no email access, internet, nothing related to internet will work. iCloud and all others state either no server access or verification has failed. I checked all entries and they are correct, I have made no changes. Anyone know what's up?

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Re: Sudden iCloud verification failure?

Member

Nope. Friend recommended turning phone off waiting 5 minutes then turning it back on. Worked like a charm. Everything is working again. Glad I did that instead of going through futile exercises. Thanks for your response.

Sent from my iPhone

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Re: Sudden iCloud verification failure?

Customer Support

Let's explore options to get your internet and email working pronto Betna! First please ensure that your cellular data is on, you can see instructions at this link http://vz.to/11bWPce What software version is installed on your phone? Check with steps at this link http://bit.ly/VJbbOE You should be able to update to the latest software if necessary enable WiFI http://vz.to/1d0r1uM and connect to a WiFi network.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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Re: Sudden iCloud verification failure?

Member

Nope. Friend recommended turning phone off waiting 5 minutes then turning it back on. Worked like a charm. Everything is working again. Glad I did that instead of going through futile exercises. Thanks for your response.

Sent from my iPhone

View solution in original post

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Re: Sudden iCloud verification failure?

Customer Support

Thanks for following up, Betna! Very strange as to what caused that, but we are glad it is working again for you.

TamaraH_VZW
Follow us on Twitter @VZWSupport

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Re: Sudden iCloud verification failure?

Member

Had the same "sudden" verification failure just today. Power down, waiting then power up got it working again.

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