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My phone is locked up and will not shut down. How do I get it rebooted?
billybob5
Newbie
‎03-23-2016 03:50 AM

My phone is locked up and will not shut down. How do I get it rebooted?

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Re: My phone is locked up and will not shut down. How do I get it rebooted?
Snn5
Legend
‎03-23-2016 05:36 AM

Hold the power and home buttons down simultaneously for a few seconds.  Phone should reboot.

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Re: My phone is locked up and will not shut down. How do I get it rebooted?
Snn5
Legend
‎03-23-2016 05:36 AM

Hold the power and home buttons down simultaneously for a few seconds.  Phone should reboot.

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Re: My phone is locked up and will not shut down. How do I get it rebooted?
Jimco5263
Newbie
‎07-02-2019 03:21 AM

Did NOT WORK

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Re: My phone is locked up and will not shut down. How do I get it rebooted?
vzw_customer_support
Customer Service Rep
‎07-04-2019 06:11 AM

We always want your device to function as it should. What is the make and model of your device? BrittanyC_VZW

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Re: My phone is locked up and will not shut down. How do I get it rebooted?
chmonga
Newbie
‎05-02-2020 10:01 AM

I have volume buttons on the side of my LG but no on/off/reboot button. How does this work? I did try holding the volume down button for some time but nothing happened. All of the stores are closed due to the virus. HELP ME, PLEASE!!

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Re: My phone is locked up and will not shut down. How do I get it rebooted?
NewOldcustomer
Contributor - Level 2
‎05-02-2020 10:35 AM

Android phones with no home button can be hard rebooted by HOLDING the power and volume down at the same time.   Wait till device turns off and reboots before you release

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Re: My phone is locked up and will not shut down. How do I get it rebooted?
LE0310
Newbie
‎03-10-2021 05:12 AM

samsung A50

 

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Re: My phone is locked up and will not shut down. How do I get it rebooted?
KH-OrnEsh
Moderator Emeritus
‎03-10-2021 06:03 AM

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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