Re: Locked sim?
Nichole16
Enthusiast - Level 1

I have the same problem. I accidently locked my SIM and can't figure out where to find my PUK code. I think all I need is directions on how to find it so I can enter it.

THANKS!

Re: Locked sim?
Waddles
Newbie

I have a locked Sim Card. I believe I have  DM message, robert 7

0 Likes
Re: Locked sim?
Waddles
Newbie

>>Personal information deleted in compliance with Community Terms of Service<<

Message was edited by: Verizon Moderator

0 Likes
Re: Locked sim?
Wildman
Legend

Solution is located at http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=47377

Locating the 4G SIM PIN / PUK - My Verizon Website

  1. Navigate to the Verizon Wireless website, enter the 10-digit mobile number and password then click Sign In.
    To register, click Register then follow the step-by-step instructions.
  2. Navigate My Verizon > View All (under My Device).
  3. Click Unlock SIM (PUK) Now (under Device Actions).
  4. The default PIN and PUK key are displayed.
    The numbers in the image below are just samples.
Re: Locked sim?
Waddles
Newbie

On Fri, Mar 16, 2012 at 10:41 PM, moderator

0 Likes
Re: Locked sim?
Waddles
Newbie

I apologize for breaking the rules and why they exist. I have a printout of

the steps that are required to successfully solve my Sim lockout. To my

embarrassment, going step by step up to seeing my entries

totally block me. I checked on My Verizon, as required and finally got in

touch with the SIM Verizon Staff people. The first gave me the Sim number,

minus the pass word, it didn't work. The "Global desk person tried over and

over to unlock the Sim Code, no luck. The last thing she told me was she

was sending a new SIM card, which should be here on this coming Tuesday.

Who knows whether it will work. If not I will just pull the new card and

give up. I would like to know why my persuit through for the completion on

the website was frozen to me, even the times I used My Verizon never froze.

Once more, please accept my apology for breaking the rules.

On Sat, Mar 17, 2012 at 10:30 AM, <personal information deleted per TOS>

Message was edited by: Verizon Moderator

0 Likes
Re: Locked sim?
Waddles
Newbie

On Sat, Mar 17, 2012 at 10:53 AM, <personal information deleted per TOS>

Message was edited by: Verizon Moderator

0 Likes
Re: Locked sim?
Wildman
Legend

@Waddles

You may want to look into removing your personal email from your post to avoid the moderator having to edit all your post...  This is to protect your personal information and any possible issue with users having this information.

If this is being automatically added with your post you should be able to change this at https://community.verizonwireless.com/edit-profile-security!input.jspa?targetUser=9292 , simply change email option to "Yourself".

Hope you understand why this should be done...

0 Likes
Re: Locked sim?
imchang23
Newbie

locked out my iPad 4g lte. need puk.

0 Likes
Re: Locked sim?
Wildman
Legend

Have you tried the steps I posted on page 1?

0 Likes