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Locked sim?

z_carter125
Member

Accidentally locked my sim card, new the PUK someone please help

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Re: Locked sim?

Wildman
Sr. Leader

I am not sure what your post is referencing to but I guess that this is the area that you are talking about...  If you hover your pointer over the "My Verizon" option you should see the option or you can click at https://nbillpay.verizonwireless.com/vzw/secure/router.action while you are logged into your My Verizon accounts.

3-26-2012 8-46-53 AM.png

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Re: Locked sim?

Ann154
Expert

I think you can get it a new PUK code through your MyVerizon account online.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Locked sim?

Not applicable

Zcarter125, I have locked my sim card before. In order to resolve your issue can you please DM me your mobile telephone number? I will reset your PUK code for you. Thanks.

 

SammuelP_VZW

VZW Support

Follow us on Twitter @VZWSupport

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Re: Locked sim?

Xyvis
Sr. Member

I'm also having a similar issues and need the PUK code, I called Verizon's phone support but they said they were unable to help me with the PUK code for the sim card and told me the sim card wasn't necessary for the phone's usage.

Sammuel if you could help me retrieve my PUK code I would greatly appreciate it.

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Re: Locked sim?

Not applicable

Xyvis,

Thank you for the post! I would be happy to reset the PUK code for you. On 3G devices, you only need the SIM unlocked for international use. This is why they may have told you the card was unnecessary. Please send me a DM with your mobile number, and I will get this taken care of for you!

Thank you,

Katie H

VZW Support

Follow us @VZWSupport

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Re: Locked sim?

Ann154
Expert

A "DM" means a "direct message". You have to follow a person and then they have to follow you before you can direct message each other. And please don't post your phone number in a public forum. The entire world can see it now.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Locked sim?

bear19601980
Member

bear19601980 Please reset my SIM PUK

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Re: Locked sim?

Not applicable

Hello bear19601980,

I deleted your previous post since it contained your mobile number. I am happy to help you with your SIM card. I would like make sure I have all of the information first. Will you be traveling internationally? The only time you need a SIM unlocked for an iPhone, is if you will be traveling to a country that does not support CDMA technology (Canada and Mexico do not require a SIM for example).

Let us know!

Katie H

VZW Support

Follow us on Twitter @VZWSupport

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Re: Locked sim?

mikhaelph
Member

I accidentally locked my SIM Card and now I need my PUK Code reset because I am unable to access my phone.   Can you please help?   

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Re: Locked sim?

Verizon Employee

Hi mikhaelph,

I know you need to use your phone and I can assist you with your PUK code, if you have not already had this taken care of. Please feel free to send me a DM with your name, mobile number, and a contact number. I will be happy to help.

Thanks!

Christina B

VZW Support

Follow us on Twitter @VZWSupport

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