Highlighted

I can't text my boyfriend, why?

breezee89
Member

I just got a brand new iphone 4 phone from my friend (not even used, she got iphone 5 from her boyfriend so gave me this). I'm on a family plan, in which my boyfriend and I are on together. He's an android, however. I can text everybody else but him. Don't bother asking me if I could call him still - I do not call because I am Deaf, it's pointless for me to. I tried deleting his contact information and previous, attempted messages. I tried eliminating the +1 thing in the phone number. Nothing works. I still get the exclamation mark, informing me that the text did not get through. Help.

Labels (1)
0 Likes
1 Solution

Correct Answers
Highlighted

Re: I can't text my boyfriend, why?

crelin
Sr. Member

You dial *228 then hit send so it calls that number, it will reach an automated system which is where you then press 1 on the dialpad.  If I'm not mistaken it will show on the screen what's going on while it does it.

View solution in original post

0 Likes
Highlighted

Re: I can't text my boyfriend, why?

crelin
Sr. Member

are any of the other people you're texting successfully have androids? 

You can try going to settings->general->reset->reset network settings and see if that helps.

0 Likes
Highlighted

Re: I can't text my boyfriend, why?

breezee89
Member

Actually, no. I tried texting the other person on the family plan, my boyfriend's best friend, andriod. Doesn't work. Also noted when I resetted the network, after that, I get the 3G thing on then it changes back to a small circle. Maybe this is why?

0 Likes

Re: I can't text my boyfriend, why?

crelin
Sr. Member

I'm wondering if your phone has data connectivity right now but no regular service which would prevent calls and sms that aren't going through data.  Dial *228, option 1 from the phone and I believe it should display programming succesful when it's done then turn it off and back on and try texting to the android users again.  If it doesn't display it on the screen then I would try getting someone who can listen to it to assist you.

0 Likes
Highlighted

Re: I can't text my boyfriend, why?

breezee89
Member

Will do it soon, but first to make sure I understand you, what's option 1?

I can definitely text my grandma, aunt, cousin, and my best friend.

0 Likes
Highlighted

Re: I can't text my boyfriend, why?

crelin
Sr. Member

Option 1 is for activation.  It'll activate it onto the verizon service.  If it's not already set into the line on verizon's side then it may ask you for the phone number and billing account pw.   Do you show an active data signal right now?  If you're connected to wifi or show 3g then you're able to text other iphones through imessage which goes through as data instead of a standard sms (text).  If you show 3g then it may already be fully activated but I'd still try the *228, option 1.

0 Likes
Highlighted

Re: I can't text my boyfriend, why?

breezee89
Member

I'm connected to wifi, but not 3g. Having a problem with that too. and well, i meant, i type *228 on the phone, but where do i press for option 1?

0 Likes
Highlighted

Re: I can't text my boyfriend, why?

crelin
Sr. Member

You dial *228 then hit send so it calls that number, it will reach an automated system which is where you then press 1 on the dialpad.  If I'm not mistaken it will show on the screen what's going on while it does it.

View solution in original post

0 Likes
Highlighted

Re: I can't text my boyfriend, why?

breezee89
Member

Did it. Can't even hear anything, not even a little bit of a noise that might indicate there's something going on (as I'm hard of hearing) like an automated system. I did press 1 anyhow and ended the call. Got a pop up that said my service is updated. 3G popped up, faded, then on. Seems to be on for a long time right now, I hope so. I'm suddenly getting multiple texts, I'm guessing from some people I didn't receive. Boyfriend texted a test text a while ago, I got it. Can text him too. I really hope this stays.

Thank you, that helped.

0 Likes
Highlighted

Re: I can't text my boyfriend, why?

crelin
Sr. Member

You're welcome, glad I could help

0 Likes