I can send messages, but no one is getting them. Why is this happening?
Shea354
Newbie

I have an iPhone 4. My text messages are sending. However, I'll be waiting hours for a reply, only to find out that no one ever got my message, or that they've received the message several hours later. This is REALLY inconvenient, especially since I need my texts to go through when I'm checking the bus schedule in an unfamiliar place - if you text a number they text you the upcoming bus times. This just started happening within the last day or so. Please help!

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Re: I can send messages, but no one is getting them. Why is this happening?
fearhart
Enthusiast - Level 2

Have you tried a reset? Have you changed anything in your settings?

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Re: I can send messages, but no one is getting them. Why is this happening?
vzw_customer_support
Customer Service Rep

Let's get your messages going, Shea354! Are you sending your text messages using the iPhone 4 iMessage feature or is this happening when sending regular text messages? Are you able to receive messages okay? Please try this step: http://vz.to/1isIoGW. Any change?


TanishaS1_VZW

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Re: I can send messages, but no one is getting them. Why is this happening?
bearone21
Legend

what's the difference between the imessage feature & a regular text message?

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Re: I can send messages, but no one is getting them. Why is this happening?
Not applicable

Imessages go through Apples servers.

Text messages go through the carriers system (servers)

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Re: I can send messages, but no one is getting them. Why is this happening?
iz5599
Newbie

I have an iPhone 4 too and that was happening to me, just press lock button and home button at the same time and it will reboot!

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Re: I can send messages, but no one is getting them. Why is this happening?
Jay_M_
Contributor - Level 2


iMessages are sent through WiFi not the Verizon network. They're Apple to Apple devices only, and much quicker than a normal text.

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