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I can not take a picture with the camera, but I can facetime. What is wrong with my camera?

damom111
Member

My son has an iphone 4s, less than a year. About 2 weeks ago the camera stopped working.  He can facetime but not a take a regular picture.  The phone is also always in "searching", he can't make phone calls.  The software is up to date.  Any help would be appreciative.

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Re: I can not take a picture with the camera, but I can facetime . How can I get the camera to work again

Not applicable

Go into an Apple Store if under a year old from purchase. They can assist you

Or check out the issue at the Apple Support Community

http://www.apple.com

Good Luck

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Re: I can not take a picture  with the camera, but I can facetime . How can I get the camera to work again

Community Manager
Community Manager

Hello damom111,

I am sorry that your son's phone is giving you such trouble! Let's see what can be done. Have you tried restoring the phone through iTunes?

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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Re: I can not take a picture with the camera, but I can facetime . How can I get the camera to work again

Not applicable

Go into an Apple Store if under a year old from purchase. They can assist you

Or check out the issue at the Apple Support Community

http://www.apple.com

Good Luck

View solution in original post

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