How do I restore the text alert sound?

[bskiva]

My text alert recently stopped working consistently.  I first turned power on/off, and that helped for about a day.  It has now ceased working again.  After reading some other posts, I deleted my most recently added apps.  I'm looking for additional input in case that doesn't help.

[bskiva]

And now have also lost email alert...

[vzw_customer_support · Accepted solution]

We need to get this resolved ASAP, bskiva. I ran into this with my 4s and the hard reset did the trick for me. Take a look at the instructions...http://support.verizonwireless.com/support/devices/knowledge_base.html/47616/ Please let me kow if that helps.

ChaunceyM_VZW

Follow us on twitter @VZWSupport

[vzw_customer_support]

Performing the hard reset can help with your issues bskiva. Please follow the site that Chauncey has suggested and let us know of the results. We are here to help you and want those alerts coming back to you ASAP.


-PeterV_VZW
Follow us on Twitter @VZWSupport