How do I fix an iPhone 4 Home button stuck down?

K888
Member

Suddenly my home button seems to be depressed all the way down.  It won't work.  Has anyone had this problem and found a solution?

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Re: iPhone 4 Home button stuck down

ttipgem
Sr. Member

Sounds like physical damage.  It's possible that it's a defect but it not a widely reported issue.

Best bet is to make a Genius Bar appointment at a Apple store and have them take a look at it.

Other option is to take it to a Verizon store and have them look at it.  But only do this if there's not an Apple store within 100 miles.

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Re: iPhone 4 Home button stuck down

Community Manager
Community Manager

Oh my! That definitely sounds alarming K888! When was your device purchased? Any signs of physical damage? Was the device recently dropped? Please keep us posted, thanks!

MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

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Re: iPhone 4 Home button stuck down

K888
Member

Device was purchased summer of 2013.  No physical damage.  Not dropped.  I have an Otter Box commuter case.

Thanks,Kelly

>>Personal information removed to comply with the <<

Message was edited by: Verizon Moderator

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Re: iPhone 4 Home button stuck down

ttipgem
Sr. Member

Sounds like physical damage.  It's possible that it's a defect but it not a widely reported issue.

Best bet is to make a Genius Bar appointment at a Apple store and have them take a look at it.

Other option is to take it to a Verizon store and have them look at it.  But only do this if there's not an Apple store within 100 miles.

View solution in original post

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Re: iPhone 4 Home button stuck down

K888
Member

Thank you.

>>Personal information removed to comply with the <<


Message was edited by: Verizon Moderator

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