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HUGE PROBLEM
jayvickers
Enthusiast - Level 1
‎01-18-2014 04:24 PM

My iphone 4 recently stopped getting a signal. It's said "searching.." for almost 2 days now. I've turned it on and off, ive reset the settings, and ive checked to make sure the IOS was up to date. It's still not working and the area I'm in always has service. I'm extremely frustrated and dissapointed

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Re: HUGE PROBLEM
vzw_customer_support
Customer Service Rep
‎01-20-2014 04:30 PM

Hi jayvickers,

That does indeed sound like a serious issue! Have you dialed *228 and selected option #1? What zip code are you in? Please share some details with us, thanks!

MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

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Re: HUGE PROBLEM
yahtzeesvqueen
Newbie
‎01-26-2014 07:51 PM

did you just update ?I cant get my email, same thing basically happened and it keeps saying cannot get mail, connection to server failed. this has been 3 days and started after I updated.what gives ?

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Re: HUGE PROBLEM
Kay_husband
Newbie
‎02-11-2014 04:57 PM

Just updated a few minutes ago ( by entering *228) but no success.  It says "Cannot Get Mail", (The connection to the server failed.)

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Re: HUGE PROBLEM
TXBrick
Newbie
‎02-13-2014 07:46 AM

mine has been doing that too!

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