Disconnecting A Phone
southernraised93

I Am Planning To Disconnect My iPhone 4 & I Was Just Wondering How Much It Would Cost To Disconnect It ?

I Will Have My iPhone For A Year In September.

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Re: Disconnecting A Phone
soupcannon
Specialist - Level 1

$350 minus ten for every month Paid on the current contract so $260 and possibly the cost of the prorated value of your iPhone about half of the retail value

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Re: Disconnecting A Phone
southernraised93

We Paid The Full Retail Price For The Phone. So What Happens Then ?

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Re: Disconnecting A Phone
Grothka
Contributor - Level 3

If you didn't buy it on contract then there is no etf... so the line would just be disconnected at the end of the current billing cycle.

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Re: Disconnecting A Phone
SydneyK
Master - Level 3

The only way you'd have an ETF is if you bought it at full retail to use on an existing contract. You would have to at least keep a basic phone on that line until your two years is up. If this is not the case, then you're good.

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Re: Disconnecting A Phone
vzw_customer_support
Customer Service Rep

Hi southernraised93,

Thanks to the community for your input!

Southernraised93, we definitely don't want to lose you as our customer! I'd like to ask the reason you are looking to cancel your service.

Though I don't want you to go, I'm able to answer your question. In order to make sure I'm providing you with the correct information, I would need to access your account. Please send me a DM with your name, your mobile number, a good contact number for you, as well as a good time to call. Once I view your account, I'll be able to provide you with the information you're looking for. Thanks!

Christina B
VZW Support
Follow us on Twitter @VZWSupport

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