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Did your iPhone 4S' iOS v9.3.5's cellular data tracker stop working?

Novice

Mine seems to have stopped on Friday, the 13th, after I resetted it. This is with Verzion Wireless. Smiley Sad

Thank you in advance. Smiley Happy

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Re: Did your iPhone 4S' iOS v9.3.5's cellular data tracker stop working?

Community Manager
Community Manager

I'm sorry to hear that your data tracker has stopped working, Ant! We're here to help figure this out, so you can continue keeping track of your data. 

 

What exactly happens when you try to view your data in the tracker? Can you share the steps that you are taking to access the data tracker on your device? 

 

MichelleH_VZW
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Re: Did your iPhone 4S' iOS v9.3.5's cellular data tracker stop working?

Novice

Verizon Wireless Customer Support wrote:

I'm sorry to hear that your data tracker has stopped working, Ant! We're here to help figure this out, so you can continue keeping track of your data.

What exactly happens when you try to view your data in the tracker? Can you share the steps that you are taking to access the data tracker on your device?

...

Hello MichelleH_VZW. In my iPhone 4S' screen, its iOS v9.3.5's cellular data usage show zero transferrred in total and for each app since 4/13/2018 2:45 PM PDT.

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Re: Did your iPhone 4S' iOS v9.3.5's cellular data tracker stop working?

Novice

FYI. It started working again a few weeks ago. Weird.

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