Cannot receive calls or texts from non-Verizon numbers
zackyaeger
Newbie

I just bought an iPhone 4S and transferred my phone number from another carrier to Verizon.  Ever since I activated the phone, I've been able to initiate calls and texts to anyone I want with no problems, but I only receive texts from Verizon carriers (iMessages work with any number) and don't receive any calls at all.  Any calls to my number go straight to Voicemail (which I never receive) and I simply don't receive texts, though they seem successful on the other end.  To be clear, I have no trouble receiving any texts from a number with Verizon.  I have tried reprogramming my network through *228 options 1 and 2 as well as a total reset of my phone and nothing has worked.  I don't know what else I can try.

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Re: Cannot receive calls or texts from non-Verizon numbers
soupcannon
Specialist - Level 1

Your old carrier may have the number active as well and tge calls are going tO it I would check with your old carrier to be sure the line is disabled you might also try a complete power down and up of your new phone

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Re: Cannot receive calls or texts from non-Verizon numbers
soupcannon
Specialist - Level 1

Your old carrier may have the number active as well and tge calls are going tO it I would check with your old carrier to be sure the line is disabled you might also try a complete power down and up of your new phone

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