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Can I change the shipping address after preorder?

Member

I'm in sort of a tough situation, as I'll be moving in the next few weeks, likely right around preorder time, but before the phones arrive. If I preorder online with my current address (paren'ts house) would I be able to call the next day and change my phone's shipping address to the new location, while also allowing another phone on our family's plan shipped to the old address? Essentially, I want two iphones shipped to differing addresses.

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Re: Can I change the shipping address after preorder?

Sr. Member

rbf1138 wrote:

I'm in sort of a tough situation, as I'll be moving in the next few weeks, likely right around preorder time, but before the phones arrive. If I preorder online with my current address (paren'ts house) would I be able to call the next day and change my phone's shipping address to the new location, while also allowing another phone on our family's plan shipped to the old address? Essentially, I want two iphones shipped to differing addresses.


It is not exactly a "preorder," but rather a "presale." You are purchasing the device before the formal release and may receive it several days beforehand. Next, if you order it and then need to change your address, it is likely that you would be placed at the end of the line of presale orders. Keep that in mind.

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Re: Can I change the shipping address after preorder?

Leader

cant you just go there and pick it up?

or do what i do, ship it to work

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Re: Can I change the shipping address after preorder?

Member

I'm moving 13 hours away, lol. 

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Re: Can I change the shipping address after preorder?

Leader

ok, too far to come back :smileyhappy:

 

your parents could ship it to you after they get it, yeah a pain

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Re: Can I change the shipping address after preorder?

Sr. Member

rbf1138 wrote:

I'm in sort of a tough situation, as I'll be moving in the next few weeks, likely right around preorder time, but before the phones arrive. If I preorder online with my current address (paren'ts house) would I be able to call the next day and change my phone's shipping address to the new location, while also allowing another phone on our family's plan shipped to the old address? Essentially, I want two iphones shipped to differing addresses.


It is not exactly a "preorder," but rather a "presale." You are purchasing the device before the formal release and may receive it several days beforehand. Next, if you order it and then need to change your address, it is likely that you would be placed at the end of the line of presale orders. Keep that in mind.

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Re: Can I change the shipping address after preorder?

Sr. Leader

what the last poster said. i followed these forums during the incredible release and the X realease and you couldn't change the shipping address after the order was placed. some people were told that they could, only to find out (after waiting much longer than expected) that the way the rep handled it was to cancel the original order and place a new one (moving you to the back of the line). Won't you know where you are moving to by the time you order? or do you know anyone where you are going that you could ship it to? 

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Re: Can I change the shipping address after preorder?

Member

I'll probably just have it shipped to my parent's address then, and have them send it to me. Thanks for the last 2 replies, they were helpful.

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Re: Can I change the shipping address after preorder?

Member

I HAVE MOVED FROM {edited for privacy}FORT MYERS , FLORIDA 33919 TO

 

{edited for privacy} CANTON, NC 28716....ASAP....FOR MY BILLING AND RECORDS.

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Re: Can I change the shipping address after preorder?

Verizon Employee

Hi joannabo.  Below I have provided several convenient ways for you to change your address:

 

  Access your account online via "My Verizon" using your Account Owner ID and password and do the following:

 

 

1.  Click on “Change Address” icon located under “Profile” in the “I Want To” section at the bottom of your “My Verizon” home page.

2.  Click on "Edit" located underneath "Billing Information" section.

3.  Update information and click on "Submit."

4.  Next, to ensure you are billed correctly for taxes and surcharges, please select "Phone Usage Addresses” link at the bottom left of the page

5.  Choose the wireless number you wish to update from the dropdown menu.

6.  Click on "Edit" link located underneath address displayed.

7.  Update and save information.

 

•  Send us an e-mail with your new address.  You can send an e-mail by clicking this direct link to the "Contact Us" page:

 

www.verizonwireless.com/contactus 

 

•  Remit the change address slip included with your billing statement.

 

Thank you,

 

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