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Good morning. I am the new owner of an iphone 4S as well as a new customer of Verizon. I seem to be having a problem with my caller ID. All of my contacts are entered with area code followed by the seven digit number. However, sometimes a contact's name shows up, sometimes it doesn't when they call or text. Also, sometimes when I call or text someone myself it automatically adds +1 in front of the number, therefore my phone doesn't recognize the number as belonging to a contact.
Please help.
Thanks.
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Try dialing *228 then press 1. This seems to help in this scenario. It is also a good idea to dial *228 and press 2 every 90 days or so to update the PRL on the phone. This updates towers and roaming capabilities.
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Thank you. I dialed *288. Do I press 1 once the recording begins or before?
Thanks again.
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Once you are prompted.
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Hmmmm. There might lie some of the problem. When I dial *288 I get a recording that says "if I feel like I have received the recording in error pleae try my call again" or something to that effect. Never any prompt to do anything.
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You know what JoeNe, I'm so embarrassed. I misread your numbers you gave. I was dialing *288 and you infact said *228. My apologies. I did the *228 and 2 and it worked like a charm!! Thank you so much for your help.