Bill Payment Problem Usage

[lil_ej132]

I paid my bill before my it was due, i ran out of internet but never used it. I made a couple of calls and when i started at work it was using my money on my Version Account. i bought the 70 dollar card, and all day it has been taking money out. What do i do? I am not buying another card.

[vzw_customer_support · Accepted solution]

lil_ej132,

Oh my, let's ensure your phone is working as it should be! Have you tried contacting our Prepaid Support team at 888-294-6804 to ensure your account is accurately setup?

KarenC_VZW
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