Fraud Department contacted me to tell me someone had hacked into my account and ordered TWO iPhone 11 Pro phones. I told them I did not authorize that and that I didn't know anyone in Bronxville, NY. So I think they cancelled it but they said the phone might be rerouted to me in Georgia. I never got the phone but FedEx has already come by to pick the phone up. I'm trying to reach Verizon Fraud department to clear this up.