how do I retrieve deleted text messages?

[CarolynBrockman]

How do I retrieve deleted text messages from my Nokia Lumia 928? The phone says it backs up the messages for 1 month. I can't find the deleted messages. Please help.

[vzw_customer_support]

CarolynBrockman,
This is an excellent question. Do you have some type of backup software on your phone? Did a sync run on it before the messages were deleted?

ErinW_VZW
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[CarolynBrockman]

It says that the texts are backed up for a month. But I didn’t sync it before deleting.

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[vzw_customer_support]

Hmm, that does seem to make this challenging CarolynBrockman, but we will make sure we have all the information we need before a final answer. What software or app did you use to back them up? If you didn't back them, please still provide us with the name of the app stating it backs up to a month.

AdaS_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!