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help? forgot screen password!
firewolf3251
Enthusiast

this is on a Nokia lumina icon, how can I reset lock screen password or retrieve it? thank you,  I just had a sims go bad an had to replace it.

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Re: help? forgot screen password!
primortal
Master

You'll have to do a hard reset (Nokia Lumia Icon hard reset) which will reset the phone back to factory defaults which in turn deletes all data on the phone.

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Re: help? forgot screen password!
primortal
Master

You'll have to do a hard reset (Nokia Lumia Icon hard reset) which will reset the phone back to factory defaults which in turn deletes all data on the phone.

Re: help? forgot screen password!
ammoblammo
Enthusiast

to add to primortal, it will delete all data, but windows has made a nice way to get all of your apps. go to: My Windows Phone (United States) and log in and click on apps + games. from there you should be able to view your purchase history and download your games again without losing game info or having to purchase apps you've already paid for. pretty slick.Smiley Happy hope this helps!