backup assistant will not launch
caroln80
Newbie

I just received my replacement lumia 928 after my external speaker went out on my old 928.  Now the backup assistant will not launch to import my contacts.    I continuously get an error message saying to try again at a later time. Any help is appreciated!

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Re: backup assistant will not launch
vzw_customer_support
Customer Service Rep

caroln80,

Let's get you contacts onto your device. Do you receive this message as soon as you open Backup Assistant or when you try to enter in your password? What software version are you running on your device? Settings>About.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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Re: backup assistant will not launch
grafixguy
Contributor - Level 2

What software version? Seriously?

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