Will there be a Windows 10 upgrade for the Lumia Icon?
jpatton117
Enthusiast - Level 1

When will we be able to get the upgrade to Windows 10 for the Icon?

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Re: Windows 10 upgrade for Icon?
vzw_customer_support
Customer Service Rep

jpatton117,


Thank you for your inquiry and your interest in the Windows 10 software update for your device. We take great pride and care in making sure our customers have the latest operating system, and that those updates are thoroughly tested to ensure the best customer experience. We are currently working with Microsoft on the update schedule for select Lumia devices.


To find out if your Lumia device is or will be eligible to upgrade to Windows 10 Mobile please download the Windows 10 Upgrade Advisor from the Windows Store on your device. Once the Software is officially approved, you can also check the Advanced Devices – Software Updates page to see if the update is available for your device.


Upgrade Advisor: http://windows.microsoft.com/en-us/windows-10/windows-10-mobile-upgrade-advisor

Advanced Devices Software Updates: http://www.verizonwireless.com/support/software-updates/


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Windows 10 upgrade for Icon?
vzw_customer_support
Customer Service Rep

jpatton117,


Thank you for your inquiry and your interest in the Windows 10 software update for your device. We take great pride and care in making sure our customers have the latest operating system, and that those updates are thoroughly tested to ensure the best customer experience. We are currently working with Microsoft on the update schedule for select Lumia devices.


To find out if your Lumia device is or will be eligible to upgrade to Windows 10 Mobile please download the Windows 10 Upgrade Advisor from the Windows Store on your device. Once the Software is officially approved, you can also check the Advanced Devices – Software Updates page to see if the update is available for your device.


Upgrade Advisor: http://windows.microsoft.com/en-us/windows-10/windows-10-mobile-upgrade-advisor

Advanced Devices Software Updates: http://www.verizonwireless.com/support/software-updates/


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Windows 10 upgrade for Icon?
Grzenek
Enthusiast - Level 1

I am on Windows 10 Mobile for 6 months now on my Icon. Latest build is pretty stable and perfectly usable. With that, if I have no choice to upgrade my existing OS to realised version or have a choice of decent WP replacement, I have to pick other option. I am committed to use WP.

Verizon, please take your great pride in helping your customers!

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Re: Windows 10 upgrade for Icon?
Grzenek
Enthusiast - Level 1

Adam, is there a reason why I cannot see Upgrade Advisor in sore anymore on my Icon?

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Re: Windows 10 upgrade for Icon?
Grzenek
Enthusiast - Level 1

Sorry typo...in Store anymore?

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