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lora316k,
Great! Let us know how that goes after you replace the SIM card! One other thing, do you have any case on that device? If so, does the problem persist with the case removed?
BrianP_VZW
VZW Support
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No, there is no case.
Sent from my Windows Phone
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Good to know, thanks for clarifying lora316k.
Have you had the opportunity to try a new SIM? How is it working?
Thank you,
MichelleH_VZW
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I was not able to go to the Version store so I had the SIM card shipped
to me. I have received it today. I have placed it into the phone, but it
will not register. I dialed *228, but it never went through.
Sent from my Windows Phone
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lora316k, Fantastic! Let us know how that is working. We are here if you need us.
BrianP_VZW
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Hey lora316k! I'm glad to see that the drops have stopped. Yes, it is odd that the device would turn off. How's it been going since you posted?
DionM_VZW
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There has been no complaints so far.
Sent from my Windows Phone
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lora316k, That is great news, thanks for the update. feel for to reach out to us again going forward as we are here to help. You can also find us on Facebook and twitter!
Thanks again and take care,
-PeterV_VZW
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