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Re: When will the 8.1 update be released for Nokia Lumia 929 (ICON)?

Sr. Leader

my point has been proven...

So you are going to take the WHOLE demographic based on a under 2K unhappy people as facts when there are 100M customers?  hardly common sense...  This is why statistics should ALWAYS be taken with a grain of salt.

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Re: When will the 8.1 update be released for Nokia Lumia 929 (ICON)?

Sr. Leader

Also more and more people.

Look at yourself... You are on multiple forums complaining and planning on moving. Quite possibly a lot of other users are doing the same... The numbers are possibly smaller than you realize...

Verizon knows they can't keep everyone happy. No business can and maintain a profit. Sprint is trying to make the world happy and they still lose customers faster than any other carrier. Verizon consistently GAINS customers and not lose them. T-Mobile saw gains for the first time in a long while recently. Question is in 2 years time can they keep those customers and continue to gain.

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Re: When will the 8.1 update be released for Nokia Lumia 929 (ICON)?

Sr. Leader

Just going to say...  People leave carriers all the time...  what matters is how many comes in.

Verizon has consistently gained more than lost every quarter

AT&T usually sits flat and may gain or lose some depending on quarter

T-Mobile has seen gains these past few quarters with the uncarrier marketing, but people want see what happens when initial agreements(EIP) is over.

Sprint has consistently lost more than they have gained.  This is why Sprint was sold off to Softbank.

Just something to think about...  I don't think Windows Phone users leaving is going to be enough to force Verizon to do anything.  They'll still gain more than they have lost based on the previous quarter gains.

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Re: When will the 8.1 update be released for Nokia Lumia 929 (ICON)?

Sr. Member

And if you would read what I typed, you would know that I'm not just talking about Windows Phone users.  Android users are getting tired of Verizon's lack of support for updates as well.  Android users are also commenting they are ready to leave Verizon.  This is why I stated that Verizon would do well to listen to use customers or they might end up loosing more customers than they gain due to unsatisfied customers.  There are a lot of people who would be willing to deal with a lesser network if that network is willing to treat their customers with respect. 

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Re: When will the 8.1 update be released for Nokia Lumia 929 (ICON)?

Sr. Member

To add, Verizon might be on top today, but their lack of customer support and disrespect might land them on a downward spiral despite their network strength.

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Re: When will the 8.1 update be released for Nokia Lumia 929 (ICON)?

Sr. Leader

You'll find the same arguments on all carriers... What's your point?

Remember when I said we had 6 years of history doing the same thing? II said we should follow Europe? HTC and Motorola are examples of how what Europe did things works... I am trying to change the future instead of sulking the same way over and over and over...

HTC is rolling out firmware updates as we speak. Won't be too long before Verizon rolls it out. Bet Cyan will still be at Nokia and HTC will be rolling out their update. Only difference between those two? HTC took ownership and stopped blaming carriers by going transparent.

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Re: When will the 8.1 update be released for Nokia Lumia 929 (ICON)?

Sr. Leader

Looks like it's rumored to be happening. Don't see how Verizon would allow a company that just released 2 New phones allowed to update their products to siphon sales from them by updating. How dare they! This even includes 4.4.4 update and bug fixes if it's a similar update to T-Mobile update. Man HTC must be in bed with all the carriers(I don't remember who said they were in bed with Verizon)

http://www.phonedog.com/2014/10/21/verizon-s-htc-one-m8-to-get-its-own-eye-experience-update-tomorrow/

Seems like HTC owning up about the update and being transparent goes a long way. Maybe Nokia should follow and see what happens.

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Re: When will the 8.1 update be released for Nokia Lumia 929 (ICON)?

Not applicable

I read last evening Microsoft dropped Nokia completely. The phone is now called Windows Lumina?

Microsoft officially lays Nokia name to rest, embraces 'Lumia' for Windows Phones | PCWorld

Just an FYI

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Re: When will the 8.1 update be released for Nokia Lumia 929 (ICON)?

Sr. Member

It might help if you knew what you were talking about.  Nokia phone is dead.  There is no more Nokia phones.  Microsoft purchased Nokia and is in the process of converting all Nokia branding to Lumia.  Nokia was the company that did not want to be transparent about updates, Microsoft however does want to be transparent.  They want actually more than that.  They want the same thing Apple has.  Microsoft wants direct updates to their Lumia line just like Apple does and I suspect they are working towards that goal.

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Re: When will the 8.1 update be released for Nokia Lumia 929 (ICON)?

Member

I got a support person on chat a couple of days ago to ask.

She said that they have no information on the update.

I said I was disappointed.

She did not respond to that statement

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