This is for Verizon Customer Service: Is there an estimated date for the 8.1 Denim update for Windows Phones?

[AO180]

Will Cyan be rolled out for the Icon, or should we expect to wait until Denim is supposed to be rolled out around October
?

<< Moderation discussion removed to comply with Verizon Wireless Terms of Service >>  This is a very specific question and Verizon Customer Service can't answer it if they don't have a chance to read the question.

I spoke with Microsoft Customer service, and the agent specifically said MS already pushed Cyan to Verizon, and he, as a WP owner on Verizon, was also frustrated that the updates haven't been rolled out by VZW.

So bottom line question: Skipping Cyan? If so, what is the Denim date?

Message was edited by: Verizon Moderator

[sethen]

Unfortunately the answer is unknown.  The majority of the Windows phone threads here are about this exact subject, and that says a lot about Verizon and their ability to communicate on a basic level.  You might get your update, you may not.  Verizon is in control and doesn't really care.