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Re: The FCC and your 8.1 Cyan Update

Sr. Member

First, let me correct you.  I am NOT "afraid" to switch carriers.  I've already left AT&T to come to Verizon because at the time AT&T's network wasn't as good a Verizon's.  But AT&T has put a LOT of updates in the network here in New Orleans and now AT&T's network is actually better than Verizon's in the New Orleans area.

I have not left Verizon yet, because of several reasons.

Firstly, I don't feel the need to rush into a switch of networks until I see which network gets Denim first.  That is how I am testing to see if you theory "after the next major update AT&T fails to update the devices in a timely manner..." is true or not.  In all honesty, that same thought crossed my mind.

Secondly, I don't have very much longer on my "Edge" plan until I'm capable of "departing Verizon", so I can wait to avoid a higher exit cost and have time to test the above mentioned theory.

Thirdly, if AT&T gets Denim before Verizon, that will prove to me that AT&T is showing more love for Windows Phones than Verizon is (since both of the last firmware updates were issued by AT&T first), so I'll gladly go with a company that is willing to support my choice in devices rather than trying to get me to switch to a crappy iJunk or something!

And lastly, I thought you and Elector were "above name calling" and "only stated facts," yet here you are declaring that I am "afraid to switch," incinuate that I'm either to chicken to leave or just blowing smoke, neither of which is true.  You are clearly stating your "opinion" (in a very derogatory way), which is factually incorrect!

Have a nice day!

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Re: The FCC and your 8.1 Cyan Update

Sr. Leader

You backed up what I said. You listed 3 reasons why you are not switching.  Most of it can easily be dealt with.  The first 2 you can just look at the track record for the past 6 years.  The second you can sell your device to pay that off.  The 3rd I expect AT&T to unless Nokia does what I typed below. 

Also like I said multiple times before... CDMA and GSM require different testing and Qualcomm is involved.  It SHOULDN'T be a surprise if any GSM carrier device gets updated first, because they DON'T go through additional testing.  You can talk to Cyanogenmod team about what is required for them to get CDMA working(They use a hack which manufacturers can't use), because they can't go through Qualcomm to get the testing done, and it costs $$$.  The only time they don't have to go through this testing is if they don't touch ANYTHING related to the radio firmware.  Other than that they go through the same process as GSM.  The Qualcomm process can take up to 2 months(I been through this more than once).

So like I said I expect GSM devices to be updated quicker than CDMA devices.  If CDMA devices get updated first it means the manufacturer has a good developer team(or more resources) on CDMA devices.  You would NEVER combine the two devices as it would DELAY all the devices unless you do what Apple does.  They combined their devices for the 6 because they release their software all at once.  They don't update a single device then another device then another.  They wait until ALL are ready to be pushed out.

FYI The USM switched from CDMA to GSM because of above.  The company I work for which also has a contract with the USM switched to GSM because they didn't want to use CDMA any longer (roughly 15 years ago).

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Re: The FCC and your 8.1 Cyan Update

Sr. Member

Great!  You've just provided a great reason why Verizon should be willing to work directly with the manufacturers with CDMA/Qualcomm devices for firmware update prior to announcing the updates.  If Verizon KNOWS that there is going to be costs/delays with CDMA/Qualcomm testing, they should be working with manufacturers to get that part of the process completed as quickly as possible before the manufacturer even announces an upcoming update. I'm quite sure that with pressure from both the manufacturer and the carrier, Qualcomm would be a lot more willing to coooperate.

Secondly, if CDMA is such a huge headache for Verizon, why don't they just do away with CDMA and switch to either 100% VOIP or convert to GSM?  A long stretch, but an option none-the-less.

My point is there is always going to be hurdles for any company, but if that company sees a hurdle and does nothing to jump over it, they deserve all the boos from the crowd that they receive.  Verizon seems to be looking at the CDMA hurdle and expecting it to drop for them so they don't have to jump.  Newsflash: It's not going to happen!

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Re: The FCC and your 8.1 Cyan Update

Sr. Leader

rednibkram wrote:

Secondly, if CDMA is such a huge headache for Verizon, why don't they just do away with CDMA and switch to either 100% VOIP or convert to GSM?  A long stretch, but an option none-the-less.

Which is EXACTLY what Verizon is in the process of doing by instituting VoIP over LTE. Unfortunately this is a multi year process as there are many phones on Verizon which are not capable of  LTE(i.e. GSM) access and ONLY have CDMA capabilities.

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Re: The FCC and your 8.1 Cyan Update

Sr. Leader

It isn't that simple. Also all Verizon has to do is give a signed package. The rest is up to the manufacturer which has their own signed package. Then when Qualcomm approves the update is when the FCC can even test it, or even Verizon for that matter can even test it as CDMA will not work without Qualcomm. The whole process will be based on how quickly the manufacturer can code and get approved by Qualcomm and the FCC. Pretesting can't be done until... The radio software is approved.

Sony/AOSP had found that this process on a good day could be done in 2 months and on bad days up to 8 months. Google releases the HAL long before they even announce their updates to quicken this process. Once approved as long as you don't touch the underlying code you don't have to go through the approval process.

Verizon is moving away from CDMA as above mentioned and I have mentioned a few times myself.

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Re: The FCC and your 8.1 Cyan Update

Member

Verizon Wireless appears to be deliberately trying to undermine the Windows Phone platform.  And they don't care about our complaints and gripes, nor does the FCC.

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Re: The FCC and your 8.1 Cyan Update

Member

Filing a complaint with the FCC is a fruitless endeavor.  I (out of curiosity) filed my complaint last week and I received an email from a Verizon rep last night asking me to call them. (I was shocked) Until my 2nd Voicemail and 2nd Email Went unanswered today.(That's what I expected) Regardless, I am going to be told that I need to shut up, deal with it and wait.  Lets see what new surprises Verizon has for me now.

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Re: The FCC and your 8.1 Cyan Update

Not applicable

rednibkram wrote:

Secondly, if CDMA is such a huge headache for Verizon, why don't they just do away with CDMA and switch to either 100% VOIP or convert to GSM?  A long stretch, but an option none-the-less.

They are. You do realize they can't just cut off CDMA. Ok first only 4 phones work with VoLTE right now. And even if all 4G smartphones did, 3G smartphones of which Verizon still has 20 million of and basic phones of which 22 million are still in use, still rely on CDMA and can not use VoLTE no matter what. That's 40% of all phones on their network. Verizon isn't going to force 40% of their customers to upgrade devices especially since many of those on basic phones are not interested in smartphones and/or the extra cost of having a smartphone. While they an certainly change their minds and do it sooner, last I heard Verizon isn't planning on shutting down CDMA until the end of 2020.

Now in early 2016 they will start offering phones without CDMA radios in them so I imagine those device will get upgrades sooner.

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Re: The FCC and your 8.1 Cyan Update

Novice

Since Verizon is not returning emails or calls when the FCC contacts you tell them you attempted to return their calls/emails and NEVER got a response.  If nothing else the FCC will then go back and push them on why they were not responding as dictated by rules and law.

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Re: The FCC and your 8.1 Cyan Update

Not applicable

The FCC is not going to force Verizon to roll out an update.

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