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Terrible phone! I paid twice for insurance replacements and got one exchange on a replacement. Two had the "stuck in headphone mode" problem, and two were rendered useless after a less than 5 ft drop. I see by reading here that these are common issues uni

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Oops.  I posted my comment all in the question line. And I don't really have a question except why this phone is so cheaply/poorly made and why does Verizon continue to sell it when it is so obviously a poor product?

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