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I tried to return my 2 Icons in the 14 day return window. Tech un-support talked me out saying that there was an update "next week" that would solve the problem. Now 2 months later and no update. Just called and was told that it will cost me $612 to change phones. Shame on you Verizon!!!
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Try Cellbreaker. You may be able to get out of your contract without paying ETF.
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Quit spamming that stuff it's a scam.
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I will also as soon as my contract is up. What joke by Verizon to tell you update 8.1 coming soon. I don't think you will ever see it on the Lumia Icon.
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You must be a young consumer; you're too trusting. You NEVER take any business's word for ANYTHING unless you get it in writing with a management signature. I was told the same thing about my ATIV SE. On day13, I told them I want an exchange or a written agreement. The store manager said she would rather see me exchange the phone than risk me picketing her store since she wasn't allowed to give me a written agreement. She even waived the $70 fee for two phones.
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Have you used them? (Answer: no)
I'll be posting updates on my progress getting out of Verizon shortly. Make sure to cry about it when I do.
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I don't have too use them. FACT: You sing a 2 year agreement an you leave before 2 years you're paying an ETF. PERIOD
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