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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I want to remove a [hone or two from my contract.
You will have to call CS or go into a corporate Verizon store to do so.
Customer Service
(800) 922-0204
or dial *611 from your mobile phone
View the *611 On-Screen App for Android Video
6:00am - 11:00pm Monday-Sunday
Emergency Service Hours
11:00pm - 6am Monday-Sunday
Do you get charged for early removal? One of the lines that we have on our account is no longer needed, as my Mother has recently passed away. Would it be more cost effective to keep it going until our contract is up for renewal?
If a line is under contract, there is an ETF for cancelling a line BEFORE completing the contract.
From the customer agreement
" If you cancel a line of Service, or if we cancel it for good cause, during its contract term, you'll have to pay an early termination fee. If your contract term results from your purchase of an advanced device, your early termination fee will be $350 minus $10 for each full month of your contract term that you complete. Otherwise, your early termination fee will be $175 minus $5 for each full month of your contract term that you complete. "
Of course, you could ask if Verizon would waive the ETF in the case of your mother's death when speaking with CS. They may or may not do so. Good luck and sorry for your loss.
Call customer service... tell them you no longer need the device or line because you found a better deal elsewhere.