Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My phone cannot connect to any wifi after it has been doing it fine all along. I have tried everything, soft restart, remove and replace sim card, reset to factory settings. It sees the networks fine but cannot connect. argh!!!!! Any suggestions?
Solved! Go to Correct Answer
Thanks, that's the model "Windows 8X"
Last resort you can see if the Windows Phone Recovery tool helps, FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA It will reinstall the OS; basically wiping the phone of all its data back to factory reset.
If that doesn't work you might have to get the phone replaced.
What Windows Phone would this be you're having problems with?
HTC
HTC what?
also some thoughts. are you having trouble connecting any other devices to this network. can you go somewhere that offers free wifi and connect there or is it still the same issue?
windows phone8
I have done that. It sees any and all wifis available but does not connect.
Any error messages displayed when the phone doesn't connect? Is this a home WiFi? If so have you rebooted the router?
The message is Your phone cannot connect to wifi ....
It gives me this message no matter whose wifi it is. And yes, I reset my home network.
Try going to settings an turn off wifi, wait a minute or so and turn it on. See if it connects.
I know you say you have an HTC, HTC what; they all have specific model names? Like the Lumia 735, Lumia Icon, Lumia 950; they aren't just Lumia
I have done that numerous times.
I'm looking for model no. Everything says HTC Windows 8X