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Thanks, that's the model "Windows 8X"
Last resort you can see if the Windows Phone Recovery tool helps, FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA It will reinstall the OS; basically wiping the phone of all its data back to factory reset.
If that doesn't work you might have to get the phone replaced.
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Take a look at this thread, Windows Central Forums
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As I said, I have done the factory reset.
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Sounds like the same problem with no resolution.
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I understand that but a factory reset and reinstalling the OS from a reliable source are two different things. There might be driver corruption or something that a factory reset won't correct.
Read the thread from WindowsCenteral I posted above first and see if anything works. Then see if you can reinstall via the Windows Phone Recovery Tool; just don't know if you're phone is supported or not.
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Trader1 wrote:
Sounds like the same problem with no resolution.
So you tried a specific wifi band and no luck and you wifi router firmware is up to date?
If so, than it's a reinstall.
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primortal!!!! Success!!! Thank you. I used the software recovery on my laptop. Awesome
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Glad it worked
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