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My ATIV SE always goes directly to voicemail. How do I stop this?

Lucerne30
Member

How do I set the rings on my windows ATIV se smartphone. When it is called, it does not ring and goes directly to voicemail?

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Re: When my windows ATIV SE is called it doesn't ring and goes directly to voicemail. How do I adjust this?

Community Manager
Community Manager

Let's get your phone ringing normally when you get calls, Lucerne30. It sounds like Call Forward may be active. Please try dialing *73 [send]. You'll hear a confirmation beep and then call will end. When completed, please test and confirm phone is ringing normally.


VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: When my windows ATIV SE is called it doesn't ring and goes directly to voicemail. How do I adjust this?

Community Manager
Community Manager

Let's get your phone ringing normally when you get calls, Lucerne30. It sounds like Call Forward may be active. Please try dialing *73 [send]. You'll hear a confirmation beep and then call will end. When completed, please test and confirm phone is ringing normally.


VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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