I already showed you the fallacy of the testing.
They all go through it HTC, Sony, Motorola, and Google admitted this process on average takes 1 month. Any other reason why there is a delay... Manufacturers ability to complete the update. They are actual documentation and testing done by these companies. The Sony ASOP made Google change their process on how they deliver their updates.
So you are saying MS, and Nokia are left out because Apple, and Android can have a totally different process from ANYWHERE around the world? What makes them so special they have to do more than any other manufacturer?
MS and Nokia being transparent? Please look at Motorola and HTC. They explained their process and show EXACTLY where the process they are at when doing the update. How can HTC and Motorola give detailed information yet all other manufacturers can't? Nokia can be more transparent.
I know blame Verizon because it's easier, but looking at other manufacturers doing things that said can't be done... Something is wrong with that.
Apparently, you keep missing the point. You keep pointing the finger at all the different manufacturers, but fail to see it from the point of view of Verizon. Verizon controls ALL firmware updates that are delivered OTA on their network, PERIOD!. They have the ultimate say so as to what firmware is "approved" or "needs adjustments." It doesn't matter what the manufacturers are doing to be transparent or not, it is still Verizon's call on when an update is "approved for OTA distribution" as you yourself have so boldly stated in previous posts.
You can claim that Microsoft Mobile OY is the one not being transparent (and BTW, Microsoft purchased Nokia mobile so it is now Microsoft Mobile OY), but I put a LOT more trust in MS than I do VZW, given the multitude of responses I've received from Verizon vs Microsoft's one single, consistent response.
As for Motorola and HTC being more transparent than Microsoft, I can't speak for them, but might I turn it around and ask you the exact same thing. Why can't Verizon be more transparent with the update process. After all, they are the one who currently holds the Cyan firmware update and have not yet "approved" it for release. So why aren't they being "more transparent" and tell us why?
Go to their websites. They are upfront and we've linked them. That's transparency. Something no other manufacturer has done and pointed fingers away from themselves.
HTC and Motorola history were terrible for updates. They fessed up and changed their tune. Motorola was sold off and broken up and sold off again. HTC is for sale(looking for an offer shareholders are happy with).
So how is it with a rational explanation that HTC and Motorola can push updates faster than any other manufacturer. Make promises to deliver updates in a timely manner and do it on Verizon? Like I said multiple times. It all depends on the manufacturer ability to deliver the update. How much resources they are willing to spend. We all know no manufacturer isn't going to promise a thing unless they had majority control if not all the control.
I am going to follow Europe's model. They forced 2 companies to change their ways and we benefited from it. I want the process to go faster.
Verizon can't be transparent... They don't touch code or even know when manufacturers are finished. Why do you think Motorola and HTC fessed up and released the schedules with step by step process(which also shows no carrier touches any code).
The USM knows nothing about what I do for them. They only see the end result. The only people that know is the company I work for. So if I don't say anything the USM won't know and how do you expect them to say anything?
As someone stated in another thread, Verizon's silence does tend to fuel animosity, warranted or not. As a business, they should be very quick to respond in order to quell any fears or misgivings of their customers.
OMG I could just pull my hair out. Do you know something we do not? Do you work for Verizon? Where is the emoticon banging his head against a brick wall?
How can you say Verizon can't be transparent in the context of this discussion? Microsoft OFFICIALLY released Lumia Cyan on 7/15/2014 to carriers. News of this release was being communicated of the coming release WELL prior to that date. Why can't Verizon be transparent about WHY they are not releasing the update? If the real reason is the manufacturer (Nokia/Microsoft), then they CAN be transparent and say exactly that.
Unbelievable! By the way, I also file an FCC Complaint and received a stupid letter saying that the information is PROPRIETARY to VERIZON, and they WILL NOT SHARE. So I concede, Verizon is being extremely transparent to NOT BEING TRANSPARENT AT ALL. Also, over a month ago, the representative at Verizon handling the case CONFIRMED that they DO have the update, and that it is "Under Testing", and that at the highest level he could go which he stated as "executives of the company" do not know when the testing will be complete or Cyan will be released.
I am baffled by anyone who says Verizon cannot be transparent due to the manufacturer in this case. If Verizon is having problems during their testing, who should communicate those issues to Verizon's customers? Oh, that would be the manufacturers, right? That makes total sense errr, nonsense.
Thank you bsites1968. I'm sure you will get some on here arguing with that very simple point as well. Something like "Verizon has no obligation to be very quick to respond, and may or may not have their own reasons to keep quiet, which is within their rights as the business".
You and others are missing the point.
Verizon does not have to even update your device from the day you purchased it. In addition to them not putting out the updates; is Sprint, T-Mobile with AT&T being the only carrier to do the updates.
The FCC is telling you a fact they will also tell you that there are NO LAWS or REGULATIONS that compel Verizon Wireless to either give the updates to any device or OS let alone tell you if they want to or not.
Complaints are doing ZERO, Nada and Zilch, all it is doing is letting the posts go up.
You're not telling us anything we don't already know. They can do the same for Android phones. Question is, why would they not release the updates eventually? Why bother grabbing the last three flagship phones (Icon, Ativ SE, and M8 for Windows) and not support them?
Your point is Verizon doesn't have to do anything if they don't want to. However we all know they will update these phones, so why can't we at least get a status update from them on the progress?
Sent from my Windows Phone
I am going to go out on a limb here and say the reason no official words have come from Verizon Wireless Corporate is "if they were to say either way this or that will be delivered or sent out, that would make them legally culpable". Or legally obligated to get the updates out.
No company will open up their business decisions to such a situation. I know I would not. Would You?
Start a new topic or ask questions in the open forum.
