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Laptop and phone not linking...

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So every time I plug my phone into my new windows 8 laptop it say my phone isn't playing nice an to restart it and try again. This cycle is endless. Any help with how to resolve it?

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Re: Laptop and phone not linking...

Sr. Member

What are you trying to do by connecting it to the laptop? If you are trying to move pictures/music, there are other ways to do it that do not require you connecting them.

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Re: Laptop and phone not linking...

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I have been trying to transfer music from Windows7 on my laptop to Nokia Lumia 822 Windows 8 SD Card.  When I open Nokia music, under albums, the album/CD has been broken down into individual songs.  This is a nightmare when searching for certain music.  Is there a way to mainain an album format?  Is there something I should do in Windows Media on my laptop, ie some sort of formatting? before I transfer to my phone.

If I go into X-Box Music, it seems today, that the album format is preserved.  So is this the difference between Nokia Music and X-Box?  A couple days ago I transferred about 100 CDs to my phone and all was okay immediately after the transfer.  However, the next day, both in Nokia Music and XBox, all the album formatting was eliminated and all albums were broken down into individual songs - - not useful to me at all.

JUST NOW I DOWNLOADED THE WINDOWSPHONE.EXE TO MY LAPTOP TO SYNC MY MUSIC TO MY NOKIA PHONE - - IT IS DUPLICATING EVERY SINGLE SONG AND NOT MAINTAINING THE ALBUM FORMAT!!!!!!

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Re: Laptop and phone not linking...

Member

SO NOW I REALIZE THAT THE WINDOWSPHONE SOFTWARE THAT I DOWNLOADED IN ORDER TO TRANSFER MY MUSIC FROM MY LAPTOP TO MY WINDOWSPHONE IS SYNC-ING MY MUSIC TO THE SKYDRIVE AND NOT THE SD CARD ON MY PHONE.

UNBELIEVABLE BUT IT APPEARS THAT YOU CANNOT USE THE NOKIA LUMIA FOR ALBUM-FORMATTED MUSIC!!!  THIS WAS WHY I BOUGHT THIS PARTICULAR WINDOWS PHONNE - - IT ALLOWED YOU TO BUY HIGH-GB SD CARD FOR MUSIC, BUT THE CAVEAT IS THAT YOU JUST HAVE A SONG LIST.

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Re: Laptop and phone not linking...

Sr. Member

Have you tried the Music+Video app?

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