Has anyone heard from Verizon as to when they will release GDR2 to Windows Phone? I know they are typically a few weeks behind other carriers due to network testing. Since Exchange support for Google accounts will be gone on July 31st I am hoping I can get the update before then so I don't lose access to my email.

Hi Primortal, Software updates always make the device sweeter. While we have no information on the GDR2 update, you can keep up with the latest news here http://bit.ly/n5snpq . Have a great day! Thanks, Pamela_VZW Please follow us on twitter @VZWSupport

Come on Verizon !!! GDR2 brings FM radio so I can listen to baseball games on my 928. I need this now not at the end of the baseball season. This update needs to be rushed out before other carriers release to make Verizon look better here and ACTUALLY make their customer happy.

Nokia is done half of their part. Still waiting for the update for the 822.

GDR2 has a build number of 8.0.10327.77 or 8.0.10328.78.

Also, I just noticed in the Nokia Discussions Forum where a Nokia employee posted that the GDR2 (Amber) firmware update that Nokia released is a prerequisite that Nokia Here Drive+ needs in order to correct some GPS navigation issues. So the list for Amber grows.I strongly agree (as frustrated customer who recently left another provider that willfully chose to not communicate very well) that providers should and could communicate much better. If Verizon has an aversion to publishing time based estimations they could just as easily publish "milestone status" updates in these forums where its pertinent . Something to the effect of: 1. Verizon Product Test (or whatever Verizon calls the dept required to sign off on the final release) is in receipt of firmware download version XXX.XX . 2. Verizon Product Test initiated internal testing of firmware. 3. Verizon Product Test awaiting 2nd revision of firmware or whatever the case may be . 4. Verizon Product Test in final phase of signoff approval. 5. Firmware release imminent. Verizon could assign a generic status code of some sort...couldn't they? Nothing proprietary in doing that. Verizon should really reconsider their black out position and at least communicate something to its paying customers. It is a mistake in this day and age of speed-of-light communications to sit back and communicate nothing. Why keep progress a secret? Verizon is making progress towards release of this update, right?

Because every time I have seen them give an even approximate date and, for whatever reason it was missed, the community goes up in arms, with threats of lawsuits and customers claiming to leave in droves. It's a lose/lose situation for them, so they seem to have erred to the side of caution.

That's the problem with VZW, this is an update to the device and I don't know why there is secrecy around announcing when updates will be released. What's the harm in saying early to mid Q3? If it slips then you announce that due to some unforeseen circumstance the update has to be delayed.Announcing when updates will be released for a device or if you are no longer supporting the device would be a major step forward in communications to your clients. You a communication company COMMUNICATE to your customers the information they are looking for. Stop pushing us your newsletter, majority of the time its reporting after the fact....