Charging problem
REBLAK59
Newbie

My windows phone (HTC) needed to be charged.  I have been charging it for the past 3-1/2 hours and all its doing is moving from charging screen to windows icon and then the HTC name.  Over and over!  What is the problem?

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Re: Charging problem
Ann154
Community Leader
Community Leader

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Charging problem
vzw_customer_support
Customer Service Rep

I rely on my phone to work well at all times and definitely want to make sure your charge is working, REBLAK59. Let's take a closer look into what's going on. What is the make and model of your device? Are you using the original charger? Are you able to power the phone up?

 

 

DanielleR_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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