Can you get Cortana for the Lumia 928? If so, how?

[rednibkram]

Why do you keep trying to make the point that Verizon doesn't have to update any device?  It's like you are admitting they are "in control" of the updates.  Then you say they are not responsible for the updates, the manufacturers are.  So which is it.  Is Verizon in control of the updates are not?

ANSWER:  Verizon is FULLY to blame for any delay or denial of firmware updates!  If Verizon DEMANDS they test the firmware update prior to ALLOWING the manufacturer to update the device, then that places SOLE RESPONSIBILITY OF THE UPDATE DISTRIBUTION UPON VERIZON!  If, as you say, they decide not to ALLOW the update at all, then how can you then say the manufacturers are responsible for us not getting the update?  If there is a problem with the update that is discovered during the testing phase, then as Verizon is "in control" of this update at that point, it is their responsibility to inform us paying customers of this fact.  Then, we would place blame where it belongs, on the manufacturer.  But since they don't tell us anyting, they they deserve all the blame they receive from us paying customer, who are fully within our rights to complain to them, the FCC, the BBB and anyone else who will listen.

[#2]

Here one more time.

Verizon does not have to update your phone. Period.

You have no FCC complaint and no BBB complaint. Because they don't or won't.

The carriers do not have to tell their customers anything about updates. I hope I am clear since I am not using all caps as you were. The device makers web sites tell you if they are doing an update. Not Verizon.

Verizon as the last chain in the link has accepted the update and then informs the customers. But they don't have to update. They do so as a courtesy with the device makers. Not including Apple.

If Verizon wireless gave a press release today and said due to the insane misdirected complaints we receive on updates to devices we no longer do OTA but you must use the manufacturers site to get same.

This forum would still have complaints blaming Verizon for non functional devices.

Or asking why they will not do OTA any more.

[JIce88]

Elector, you just keep spamming again and again. People have every right to Voice their opinion on this matter. Most people know that Verizon has no legally obligation to update the phone, but from a customer service point of view, they damn well should. The people have a valid argument against Verizon and you seem to have nothing better to do than pointlessly run your mouth.

[#4]

Please read your first line....

I have a right to voice my opinions as well!

However I am posting the truth. I am not complaining about is squarely on the device makers and the OS developers. The truth is the truth. It is not lying.

If you don't like my posts, simply do not read any of them. And please learn the difference between Spamming and or Trolling. However both don't apply to my postings. I am only correcting your and others misinformation.

Have a nice night!

[rednibkram]

You are correct, Verizon doe not have to update my phone, because Verizon doesn't update my phone, Microsoft does.  Carriers don't have to tell their customers anything about updates, that is also correct.  Yet at the same time, if Verizon chooses to disrespect its customers that way, we don't have to be customers of Verizon either.  Verizon is not the last chain in the link, which confirms you have no clue as to the process of these updates.  The last chain in the link is Microsoft who, after approval from Verizon, pushes out the update using Verizon's network.  But, as I have stated many times prior, but it doesn't seem to sink into your thick skull, Verizon DEMANDS that they be allowed to test the firmware update to ensure it does not damage their network BEFORE Microsoft can push out the update.  The only reason Apple does not have to go through this hell is because of the process by which Apple arrived on the scene.  Apple approached Verizon first and asked that they be allowed to bypass the firmware testing phase.  Verizon said no, but AT&T said yes.  That is how the iPhone became exclusive to AT&T.  The iPhone was then in such hot demand on the AT&T network, Verizon was losing customers for lack of the device.  Verizon ten begged Apple to come to their network, to which Apple said "only if we can skip the firmware testing phase."  Verizon agreed.  But in doing so, Verizon has now opened itself up to discrimination charges by non-Apple users.  Verizon should have charged a fee to Apple users for this priviledge of not having to wait for firmware updates as this would have provided a "differentiating factor" to distinguish between the plans.  Instead, I pay the same monthly fee for my Windows Phone as an iPhone user yet, they don't have to go through this hell of waiting for firmware updates.  I do!  Discrimination, plain and simple!

[#6]

It is you that keeps singing the same tune, and incorrectly.

The OS developer then the device makers and then Verizon wireless to push it out over the air. They do not have the ability to push out over the air that is why Verizon controls when and if it goes out on their network after they make sure its not damaging to their network, that is the process pure and simple.

Apple has the ability to send out over the air or through iTunes. It is therefor faster getting to the iPhone users.

There is no discriminatory practice as I pointed out to you time and time again.

[rcschnoor]

rednibkram wrote:

The only reason Apple does not have to go through this hell is because of the process by which Apple arrived on the scene.  Apple approached Verizon first and asked that they be allowed to bypass the firmware testing phase.  Verizon said no, but AT&T said yes.  That is how the iPhone became exclusive to AT&T.  The iPhone was then in such hot demand on the AT&T network, Verizon was losing customers for lack of the device.  Verizon ten begged Apple to come to their network, to which Apple said "only if we can skip the firmware testing phase."  Verizon agreed.  But in doing so, Verizon has now opened itself up to discrimination charges by non-Apple users.  Verizon should have charged a fee to Apple users for this priviledge of not having to wait for firmware updates as this would have provided a "differentiating factor" to distinguish between the plans.  Instead, I pay the same monthly fee for my Windows Phone as an iPhone user yet, they don't have to go through this hell of waiting for firmware updates.  I do!  Discrimination, plain and simple!

You are right in one respect, at least in that Verizon has opened itself up. The problem is that is isn't "discrimination charges" but simply for other companies to attempt to negotiate the same or similar deal with Verizon. This is squarely on the other manufacturers to at least attempt to get Verizon to allow the same terms. Unfortunately with Windows Phones, Microsoft does not have the same demand for their phones as Apple had for their phones at the time and therefore does not have as much leverage with Verizon in negotiations. Whether or not that changes in the future is yet to be seen.

[rednibkram]

Do, it is you that keeps singing the same tune INCORRECTLY!

I have already confirmed with both Verizon and Microsoft the process by which firmware updates are delivered.

Step 1) The manufacturer updates the code for the firmware for their device and gets that update certified by the FCC.  And don't spout that stupid FCC website again, as that is only for "publicly submitted FCC requests," not private corporate  submissions.

Step 2) After certification by the FCC, it is delivered to all the carriers at the same time for testing on their network.  The Cyan firmware update was delivered to ALL carriers on July 15th - as I have already confirmed with Microsoft.

Step 3) The carriers test the firmware update on their network to ensure there aren't any problems discovered.  If none found, they grant approval.  This is the step where Verizon is right now.  We are still waiting for them to complete the testing phase and grant approval.

Step 4) The manufacturers push out the update using the carrier's network for OTA (this I have also confirmed with both Verizon and Microsoft).  In other words, Verizon does not push it out, the manufacturer does using Verizon's network!

Step 5) We accept the incoming update on our devices to approve the installation of the update on our devices.  You can always decline and not recieve the update.

The ONLY reason Steps 2 and 3 even exists is because the carriers demand it.  Since they demand it of the manufacturer, they are also demanding to take the responsibility for the length of time they test, hence blame for the "delay in the distribution of the update.  Plain and simple!

And quit spewing this lie that Verizon doesn't have to upate my device, because first of all, Verizon doesn't update my device, the manufacturer does.  If my device is covered by the manufacturers warranty and the manufacturer is trying to fix a problem that exists, or enhance a feature of the device, as long as the firmware update to repair or enhance the devices does not create a problem on Verizon's network, Verizon cannot block my firmware update to repair or enhance my device without just cause.  Otherwise, the manufacturer would have a very good legal case against Verizon.  Any delay in repairing or enhancing the device is squarely on Steps 2 and 3 above.

[#9]

Customer Agreement | Verizon Wireless

MY WIRELESS DEVICE

Your wireless device must comply with Federal Communications Commission regulations, be certified for use on our network, and be compatible with your Service. Please be aware that we may change your wireless device's software, applications or programming remotely, without notice. This could affect your stored data, or how you've programmed or use your wireless device. By activating Service that uses a SIM (Subscriber Identity Module) card, you agree we own the intellectual property and software in the SIM card, that we may change the software or other data in the SIM card remotely and without notice, and we may utilize any capacity in the SIM card for administrative, network, business and/or commercial purposes. If you bought a wireless device for Postpay Service from Verizon Wireless that doesn't use a SIM card, and you want to reprogram it for use with another wireless network, the default programming code is set to "000000" or "123456." But please note that your wireless device may not work with another wireless network, or the other wireless carrier may not accept your wireless device on its network. If you activate a wireless device for Prepaid Service, during the first six (6) months after activation, it can only be used for Prepaid Service. The iPhone 4 is configured to work only with the wireless services of Verizon Wireless and may not work on another carrier's network, even after completion of your contract term.

The OTA is over Verizon's Network, how do you think that is done? You have to use your brain.And Verizon does not have to allow the updates unless they say its OK. Again Think.

You are a fount of so much misinformation and speculation.

And I don't care how many companies you speak to. When Verizon wants to release it for distribution then and only then will you get it. Or not get it.

All the crying and moaning in the world will not get it to you any faster.

[rednibkram]

This agreement is only for the purpose of Verizon programs installed on your computer, NOT the OS!  Verizon does NOT have any legal right to modify the OS without consent from Microsoft first.  Only then can Verizon allow changes to the device.

OTA is over Verizon's Network, how to you think that is done?  Answer: From Microsoft's servers, pushed by Microsoft through Verizon's wireless network with permission granted from Verizon.  Same way any information is sent/received from your device.  VZW is the carrier of the wireless network.  Microsoft servers contain the update.  Once Microsoft receives the aproval from VZW, Microsoft sends out the update utilizing VZW's wireless network.  As I have previously stated, I have ALREADY confirmed this with BOTH Verizon and Microsoft.  Where do you get your information from?